Infection Control Annual Statement May 2023

19th May 2023Patient information, Practice information

This annual statement will be generated each year in April/ May in accordance with the requirements of The Health and Social Care Act 2008 Code of Practice on the Prevention and Control of Infections and Related Guidance. It summarises:

  • Any infection transmission incidents and any action taken (these will be in accordance with our Significant Event Procedure).
  • Details of any infection control audits undertaken and actions undertaken
  • Details of any risk assessments undertaken for prevention and control of infection.
  • Details of staff training
  • Any review and update of policies, procedures and guidelines.

Click here to read full statement

Kooth – Free online support service

24th February 2022Mental health, Online services, Patient information

Kooth is a free online counselling and emotional well-being support service providing young people aged 11-25 years in Tower Hamlets with a free, safe and secure means of accessing support with their emotional health and wellbeing from a professional team of qualified counsellors. Kooth is a well-established, award winning online counselling service and is accredited by The British Association of Psychotherapy and Counselling (BACP). Founded in 2001, they are leading pioneers of online counselling in the UK, having won a number of prestigious awards.

Kooth has no referrals or waiting lists. Young people can access this service anonymously by signing on here

Do you have a problem that affects your neck, back, bones, joints or muscles?

24th February 2022Patient information

Are you having pain affecting your spine, arms or legs? Spitalfields Practice has a new First Contact Physiotherapy (FCP) service which you can avail of by calling our reception team. Our specialist Physiotherapist is trained to Masters (MSc) level and has many years of experience of treating a wide range of musculoskeletal (MSK) conditions.

She can provide a telephone or face to face assessment to provide you with a diagnosis, education, advice and treatment plan for your problem. You do not need to see or speak to a GP beforehand, simply contact our reception team to get booked in. If you require further tests or referrals onwards for further treatment, our FCP can do this for you.

Currently our FCP works in Spitalfields Practice on Fridays so it is best to call on Wednesday/Thursday or Friday early morning to get an appointment booked in.

Introducing the NHS app

19th September 2019Online services, Patient information, Self care

The NHS App provides a simple and secure way for patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.

Who is it suitable for?

The NHS App is for people aged 13 and over who are registered with a connected GP surgery. You can use some of the app’s features without your GP surgery being connected.

How does it work?

With the NHS App you can:

  • check your symptoms – find reliable NHS information on hundreds of conditions and treatments, and get immediate advice
  • book appointments – search for, book and cancel appointments at your GP surgery
  • order repeat prescriptions – see your available medications and request a new repeat prescription
  • view your medical record – get secure access to your GP medical record
  • register to be an organ donor – easily manage your preferences on the NHS Organ Donor Register
  • choose how the NHS uses your data – register your decision on whether it can be used for research and planning

Self care

31st July 2019Patient information, Self care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?

By treating yourself at home you could save a trip to the surgery and free up time for the GPs to see patients with more serious health problems.

Read about some of the most effective home treatments on the NHS Choices website for:

  • Back pain
  • Dermatitis
  • Heartburn and indigestion
  • Nasal congestion (blocked nose)
  • Constipation
  • Migraines
  • Coughs
  • Acne
  • Sprains and strains
  • Headaches

Visit the NHS website for more information


30th July 2019Online services, Patient information

We are pleased to announce that our practice now offers the eConsult service to our patients! eConsult offers a whole range of information for common conditions, ailments and injuries; in addition to the facility to submit a consultation to a GP, or a query to the administration team.

Patient Access

30th July 2019Online services, Patient information

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

How do I set up a Patient Access account?

To get online access, you will need to contact us so that we can generate your PIN which you can then collect from our reception.

When you come to collect your PIN, we ask that you bring along some photo ID (a passport, photo driving licence etc). This is so that we can verify your identity and protect your confidentiality.

Once you have your PIN you can register with emis access straight away. If you have already registered for this service click any of the EMIS services we offer above.

Once you are logged in you will be taken to an external website called Patient access online where you will be required to register yourself. After registration is completed you will need to login with your user name and chosen password.